How to Shop On Our ClampTite Store
We would really love to be of service to you! So we are going to outline the steps to placing an order and getting your product in your hands quickly.
Step 1 (Make your selection) :
On the Home page, at the bottom you will see the images of our products. Here you have 2 options:
- You can click directly on image. This will take you to a page to read more about that particular item.
- Or below each image as you hover over it with your mouse a red button appears that says, "Add to Cart". By clicking on that button directly, the item is placed in your shopping cart.
|Another choice you have, should you choose, is the menu links at the top of the page. You will notice the one that says "Shop". By hovering over it with your mouse, you will see a drop down menu appears offering you the choice to visit either, our tools page, or our wires page. On these pages you can see, all the tools or all the wires we have, in each of their respective categories. Here again you have the same 2 options mentioned above: (1) click directly on image. This will take you to a page to read more about that particular item. (2) below each image as you hover over it with your mouse a red button appears that says, "Add to Cart". By clicking on that button directly the item is placed in your shopping cart.|
Step 2 (After you have added products to cart and are ready to checkout) :
|At the very top right hand side of the page, you'll see a shopping basket, with a number of items you have in the cart & price of items up to this point. Next to this you should see a small gray drop down arrow. When you hover with your mouse over it, a box appears with the items, and total so far.|
In this box, you have 3 options:
- click the X right of item and you will remove it from your cart.
- Click the red view cart button, takes you to a page where you can modify your order - quantity (by changing the amount in box and clicking the blue arrows graphic beside it or remove it by clicking the red X beside it.). Also on this page, you can see the estimate for shipping and taxes. (if you click on the estimate link - a box appears, place your country, state and zip code in them and click to get quotes)
- Click red check out button graphic. This will take you directly to the check out page.
Step 3 (The Checkout Page) :
Use this only if you have a standing account with us and this has previously been set up.
Account Billing & Details
Moving down the left side of the page, fill out the name, email, address, telephone, fax (not required), city, postal/zip code, country, region/state. Then you will notice 2 boxes to be checked or unchecked according to your preferances. (1) create an account for future use, (2) check if your delivery and billing address are the same. If your delivery and billing address is not the same, then you will need to fill out another box detailing the delivery information.
Look at the boxes on the right side of the page. Notice the delivery method as well as the payment method. If you choose Paypal, you will have the option to use your credit card on the next screen. Also notice a box, where you can place comments about your order. If you have any special instructions, please write it here.
Now let's notice the bottom of the page. There you will see your items. Here again you have the option of making adjustments and modifying your order.
Click the red continue button on bottom right. This will take you to a final checkout page to look at your order, examine the shipping charges as well as tax charges - if applicable.
Click the red Confirm Order Button on the bottom right. This will place you at PayPal to pay for your order.
** Important! Sometimes it will look like nothing is happening. Be sure to scroll up to check your order, as there may be a required fill in spot that didn't get fill in, such as the State.
Step 4 (Complete Your Ordering Process at PayPal) :
On left side of the page, you will see your order : item price, shipping, and taxes are grouped together into one sum amount. Then the total amount.
On right side of the page, you will see the option of either to login with your PayPal account or below that is the option that says, "Don't have a PayPal Account". This option is if you chose to pay with either a credit card, debit card or PayPal's Bill Me Later option.
Make your choice at PayPal as to how you wish to pay and complete the process. When you have completed it, PayPal will give you the option of returning to our ClampTite Website.
You should recieve within a short time frame, an email from us, saying that your order has been recieved and is being processed.
Our Final Thoughts
We wish you to know that we value your business. We realize that for some people our checkout process is too many steps. We apologize for that. However, we wanted to make sure that your information is complete and as secure as possible. We desire to give you the safest and best possible customer service. We always welcome suggestions as to how we can improve. And should you have any issues completing your order, please don't hesitate to call us at : (800) 962-2901 (USA only) or (903) 288-5592.